Welcome to Gray Line Vietnam!

These Terms and Conditions ("Terms") outline the rules for using our website and booking tours. By using our website or booking a tour, you agree to these Terms and our Privacy Policy.

Rewards and Promotions

Sign up for our mailing list and receive a 10% discount code for tours on the Gray Line Worldwide website! Here are some things to know about our reward promo codes:

• They apply to new bookings only, not past purchases.
• They cannot be used for "Partner Products" (tours or attractions from other companies).
• They can only be used once per customer.
• Gray Line Vietnam reserves the right to change or end this promotion at any time.
• For more details, please see the full Terms and Conditions on our website.

Booking and Cancellations

Most tours offered on www.grayline.vn can be cancelled up to 24 hours before departure for a full refund under our Easy Cancellation Policy. Details about cancellation policies are listed on each tour description. If you miss your tour, you will not be refunded.

Our Website Content

We try to provide accurate information on our website, but it's for general reference only. We aren't responsible for any errors or outdated information.

Acceptable Website Use

We ask that you follow these rules while using our website:

• Be respectful and honest.
• Don't harass or abuse others.
• Don't post offensive or harmful content.
• Don't violate anyone's privacy.
• Don't impersonate anyone.
• Don't spread malware or spam.
• Don't use our website for commercial purposes without permission.
• Don't use any data or information from our website without permission.
• Don't send unsolicited advertising.

We reserve the right to suspend or terminate your account for violating these Terms.

Privacy Policy

Our Privacy Policy explains how we collect and use your information. You can find it on our website.

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the content of these websites.

Copyright and Intellectual Property

The content on our website, including text, images, and logos, is protected by copyright. You cannot copy, distribute, or modify it without our permission.

Governing Law

These Terms are governed by the laws of Vietnam.

Entire Agreement

These Terms and our Privacy Policy form the entire agreement between you and Gray Line Vietnam. They supersede any prior agreements. If any part of these Terms is found to be invalid, the remaining parts will still be enforceable.

Updates to the Terms

We may update these Terms at any time. Please review them regularly to stay informed.